Banking at your fingertips. Anytime. Anywhere.
What it is
Mobile Remote Deposit lets you deposit checks directly from a mobile device or smartphone, no matter where you are. That versatility improves your cash flow, plus it saves money and fuel getting to and from the bank. It also lets you stay focused on your finances, whenever and wherever it happens.
How it works
Mobile Remote Deposit uses your mobile device or smartphone as a check scanner for your accounts. This allows you to remotely scan and deposit paper checks wherever you are.
Why it’s better
Mobile Remote Deposit takes all of the convenience of the mobile device and makes it even more versatile. And with mobile electronic deposits, you’ll stay organized without the worries of lost or misplaced checks.
What it means to you
You can retain focus on your finances and stay productive. Mobile Remote Deposit helps you bank on your schedule.
Interested in Mobile Remote Deposit? Contact us for enrollment instructions.
Who is eligible for Mobile Remote Deposit?
You must meet these qualifications:
- Have a checking or savings account
- Have a limited number of NSF’s
- Be enrolled in online banking
- Other restrictions may apply
How do I get Mobile Remote Deposit?
To get Mobile Remote Deposit you will first have to be an online banking user. If you are not currently an online banking user, please enroll online now.
After establishing your online banking account you will then need to login to the account from a mobile device. Select the deposits tab from the drop down menu and complete the form provided.
What does Mobile Remote Deposit cost?
The app is free. Standard wireless carrier data fees and charges apply.
How do I deposit a check using Mobile Remote Deposit?
Open the First Western mobile banking app on your mobile device. Input your NetTeller ID and Password and login.
On the home page, click the “Deposits” icon.
The deposit page appears.
Enter check amount and select “Continue”
You will be prompted to choose which account you would like to deposit into.
Proceed to capture an image of the front of the check for deposit.
To make sure the check is read and captured correctly:
- Sufficient lighting is necessary
- The check should be taken in front of a dark background
- Avoid any blurry images
- Make sure all edges of the check are visible in the picture.
Select the “Back of Check” option and proceed to capture an image of the back side using the same guidelines as listed above. The check should also be endorsed on the back and include “For Mobile Deposit Only” below your signature.
In the “Check Amount” enter the numerical value of the check you wish to deposit. Remember: Only one check may be deposited at a time.
In the “Deposit to Account” field, make sure to specify your chosen account.
Make sure to review all information and make changes as necessary. Once everything is accurate, choose “Deposit” to initiate the deposit.
When you successfully submit a deposit you will receive an email. Please remember to check your email in case there is an issue with your mobile deposit.
How many checks can I deposit using Mobile Remote Deposit?
Limits vary per customer.
How do I review my mobile deposits?
Login to the mobile banking app. Select Deposit and then click the Review Deposits banner.
How do I endorse my check?
Sign your name and print “For Mobile Deposit Only” in the endorsement section on the back of the check.
What do I do with the actual check?
You are required to keep the check for 14 business days. After 14 days write “void” on the check and then shred it.
How do I know the status of my mobile deposit?
You will receive an email notifying you if the transaction is in progress or if it was rejected. If you have exceeded your deposit limit you will receive a notice immediately. If there is an issue with the deposit or deposit limits, you should contact us.
When will the deposit credit my account?
Mobile Remote Deposit checks that are received before 3:00 pm central time will be processed that business day. Any received after 3:00 pm central will be processed the next business day.
